Frequently Asked Questions
Everything you need to know about your Uproot Clean experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their items sooner.
What is your return policy for apparel?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
Are your products safe for delicate fabrics?
Yes, our cleaning tools are designed with various fabric types in mind. We recommend testing on a small, inconspicuous area first before applying to delicate silks or knits.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.
How can I track my package?
Once your order ships, you will receive an email confirmation containing your tracking number and a link to monitor your package's progress in real-time.